Suppliers of Domestic and Commercial Cleaning Equipment Since 1991

Tel: 0800 9154 154

Home -> Privacy Policy

Privacy Policy - August 2002 We are committed to safeguarding the privacy of our customers while providing the highest possible quality of service. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998 - Registration Number PZ5953420) and according to the Which? Webtrader Code of Practice.

Information collected by Express Cleaning Supplies:

We collect and store information about you from voluntary forms, email enquiries, chat sessions, opt-in mailing lists and telephone enquiries.

We also collect information automatically about your visit to our website from our server statistics and through the use of 'cookies'. These are small data files that are written to your computer and contain an automatically generated ID which is used to track the pages that you've visited and audit the usage of the site.

How personal information is used:

We process personal information collected to identify areas of our business that may be of interest to you, to conduct market research, to fulfill orders and to provide the best possible service.

Sharing your information with other organisations.

Express Cleaning Supplies will not pass your information to any other organisation unless you have agreed that we can, except where we suspect an attempted fraudulent transaction. Your details may be checked with fraud prevention agencies and if you give us false or inaccurate information and we suspect fraud, we will record this.

Security of your information

Express Cleaning Supplies takes strict measures to protect the loss, misuse, or alteration of information collected and we review our security measures on an ongoing basis. All employees are required to sign a confidentiality agreement and in their training programs emphasis is placed on the matter of customer confidentiality.

Removing your information

At any time you can ask to see the information that is held and, other than information required to be kept by Company law, request that it be removed from our records.

We do not send unsolicited email to consumers that have not requested it . Those that have opted-in and wish to be removed can do so by emailing optout@express-cleaning-supplies

If Express Cleaning Supplies decides to change its privacy policy, we will post those changes on this page so you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.